Employee Assistance Program

Employee Assistance Programme (EAP) Services

Discover how an Employee Assistance Programme will benefit your business by creating a happier and healthier workforce.

What is an Employee Assistance Programme?

Employee Assistance Programmes (EAPs) are employee benefit programs that offer employees a safe space to discuss any personal or professional challenges that may negatively impact their work performance and mental health. EAPs provide a free and confidential service for employees that includes short-term counseling, legal advice, and financial guidance—wherever and whenever.
For every 1$ invested in an employee assistance program, organizations can expect to see, on average a 10x return on investment.

What's included With an EAP?

The following comes as a standard

• Free 24/7 counselling
• Critical incident advice and telephone support
• Access to psychological assessments
• Relationship management support and usage reporting
• Management support line and counseling
• Manager support guides

What is EAP Counselling Service?

At Mind Up, we understand the necessity of additional support for employee mental well-being. Our EAP guarantees that all counselors meet a quality criterion, with a short-term and goal-oriented model that matches your organization’s requirements. Our counselors also offer a range of trauma-specific interventions, including Cognitive Behaviour Therapy (CBT).

About Our Counsellors

Our counselors and practitioners are registered members or accredited by

Our counselors also have:

  • 12 months post-qualification experience
  • Relevant qualification in counseling
  • 150 hours of counseling practice
  • Proof of engagement in personal development for both Health Assured and their governing body.

Counseling sessions are held in confidential therapy rooms following guidance. A contract is not required to arrange ad hoc, face-to-face counseling; you just need to complete a referral form.